When purchasing a ring online (and offline too, for that matter), it’s very important to be informed. In order to help your shopping experience, the Hebrings team has put together a list of questions that you may be looking to have answered.
Have a question that doesn’t appear here? contact us and we’ll be happy to answer as soon as possible.
Since each ring is handmade by a different artist - manufacturing time may vary. Some rings take 3 days, others may take 3 weeks.
If you're pressured for time, the best thing to do is contact us ahead of time and ask. Depending on the ring style, we'll give you an estimate.
We are extremely concerned with the privacy and safety of our customers. ANY information filled out within our site is NEVER shared with anyone else, and is only used for our contact and order information. We use Secure Sockets Layer (SSL) security/encryption technology for all credit card transactions to guarantee your safety and security. Using this technology enables a secure channel between our servers and our customers, so that all of our on-line communications and digital transactions are kept safe.
Once you press the checkout button, and complete the payment process, we get a notice of your order. Then the order is printed out and handed over to the Jewelry Artist to make the ring specially for you. Once the ring comes to us we examine it to make sure it is perfect and exactly what you ordered. Then we package it and ship it to the address you provided.
Yes. You will hear from us twice after you submit your order - first you will receive an email to confirm that your order has been received, and another email with your tracking number after your ring has been shipped and is on its way to you.